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Assistance

Returns - exchange - shipping

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Returns

You have 14 days after receiving your item to request a return. When returning Blaalig jewellery it must be unused and in original condition, which includes the original packaging. If you wish to return your order you have 2 options. 

1. Send it back to us (you need to cover the return costs).

2. Deliver the package in Copenhagen N. 

Before making a return, please contact us by email. No matter what option you choose, we are ready to guide you through the return process.

Exchange 

If you wish to exchange your purchase for another item or size, please send us an email with the item and size you want to exchange from and to. 

  1. Send it back to us (you need to cover the return costs). 

  2. Deliver the package in Copenhagen N. 

 

We will pay for the shipping back to you. However, we cannot guarantee that the desired item is in stock so be aware of longer delivery times. 

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Shipping

The order will be shipped within 10 working days. The shipment time varies as our jewellery is sent from Copenhagen N.

 

We have some pieces in stock while other pieces will be produced after the order is placed. This is to avoid waste. Therefore the delivery times vary. If you have any questions about delivery times please contact us by our email.

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